Overview
We reserve the right to cancel any order without providing a reason if the requirement cannot be met. Any communication regarding an order cancellation or a necessary refund will be made in a reasonable amount of time, as determined by the company.
Note
- If you notice that the package is damaged or appears tampered with before delivery, refuse to accept the package and return it to the delivery person.
- Please contact our customer service at +971 504197396, providing your Order ID and the specifics of the issue.
- We will investigate the matter promptly and provide an update, along with information about a replacement package.
